NeoScribe User Guide Manual

Choose the plan that’s right for your practice.

Desktop

Mobile

  • Step 1: Sign up 

    • Go to NeoScribe website – app.neoscribe.ai 
    • Click Sign up
    • Fill out the required fields 
    • Click Register 

    Step 2: Login 

    • Fill in Username / Email and Password 
    • Click Login 
    • Check email address for the OTP
    •   Fill in OTP
    •   Click Verify 

    Step 3: Record / Upload an audio 

    • Click Notes (located at the upper-left side of the page)
    • To start recording, click Record button located at the upper-right side of the page.
    • To upload an audio, click Upload button.

    Step 4: Add a patient

    • For existing patients – click the drop-down arrow and select patient
    • For new patients – click Add New Patient
    • Fill out the required fields
    • Click Create Patient

    Step 5: Visit Details

    • Fill in Chief Complaint, Visit Date and Note Type
    • Click Start Recording
    • Click Stop Recording once done.
    • For Audio Upload – Choose Audio File then click Upload and Process

    Step 6: Note Status

    • Once processing is completed, Note can be viewed by clicking the title.
    • Audio Transcript and Audio Playback are available.

    Step 7: Providing Feedback

    • Feedback can be provided within the note by clicking the Like or Dislike buttons.
    • An editing option is also available.
    • Feedback can also be provided through Feedback button located in the Profile
    • Click the drop-down arrow
    • Click Feedback
    • Fill out the required fields
    • Click Submit Feedback
  • Step 1: Sign up 

    • Click Join Alpha
    • Fill out the required fields and Click Submit
    • An email confirmation will be sent to verify approval for Alpha use
    • Click Sign up
    • Fill out the required fields
    • Click Register

    Step 2: Login

    • Go to NeoScribe website – app.neoscribe.ai
    • Fill in Username / Email and Password
    • Click Login
    • Check email address for the OTP
    • Fill in OTP
    • Click Verify

    Step 3: Add a patient

    We recommend you add a patient FIRST before you start recording the conversation. 

    • Click Patients 
    • Click Add Patient  
    • Fill out the required fields 
    • Click Create Patient 

     

    Step 4: Record / Upload an Audio

    • Click Notes   
    • To start recording, click Record button 
    • To upload an audio, click Upload button  
    • Fill out the required fields  
    • For existing patients – click the drop-down arrow and select patient 
    • For new patients – click Add New Patient 
    • Click Start Recording 
    • Click Stop Recording once done.  
    • For Audio Upload – Choose Audio File then click Upload and Process 

    Step 5: Note Status

    • Once processing is completed, Note can be viewed by clicking the title.
    • Audio Transcript and Audio Playback are available.

    Step 6: Providing Feedback

    • Feedback can be provided within the note by clicking the Like or Dislike buttons. 
    • An editing option is also available.  
    • Feedback can also be provided through Feedback button located in the Profile 
    • Click the NeoScribe logo at the upper left side of the page. 
    • Click the drop-down arrow 
    • Click Feedback 
    • Fill out the required fields 
    • Click Submit Feedback 

     

FAQs

What is NeoScribe?

NeoScribe records the patient encounter and automatically generates clinical documentation, delivered in seconds. It utilizes a combination of generative AI and speech-to-text technology to complete the documentation on the provider’s behalf. 

Is NeoScribe secure and HIPAA compliant?

NeoScribe adheres to strict HIPAA compliance standards, ensuring the security and confidentiality of all patient data. 

How do I get started with NeoScribe?
What are the compatible devices with NeoScribe?

Compatible with all devices: iOS, Android, web browsers, desktops, laptops, and smartphones. 

Where can I find a user guide / training videos?

To explore additional resources, feel free to visit our Help Center. 

What support is available for NeoScribe users?

Contact us If you’re unable to find the information you’re looking for, please reach out to our team at support@neoscribe.ai. We will quickly assess your inquiry and offer tailored assistance to meet your needs.